Contact details

About

What does it do?

Show users the channels they can use to get in contact with you

When to use it?

When users need to have a way to contact someone
To provide users with an alternative way to do something

When not to use it?

On pages where a service is not being offered

How it works?

Order contact channels consistently: telephone, email, online chat, postal address and social media
In the Umbraco CMS, you can create a contact detail block to ensure

GOV.UK has detailed information about how to display contact details.

Contact Details - Address

Component example

Customer Services
Transport for West Midlands
16 Summer Lane
Birmingham
B19 3SD

HTML Markup

<div class="wmre-inset-text" >
    Customer Services<br>Transport for West Midlands<br>16 Summer Lane<br>Birmingham<br>B19 3SD
</div>

Contact Details - Template

Component example

Transport for West Midlands

We are currently experiencing problems with our
telephone systems and cannot answer calls

customerservice@tfwm.org.uk
Telephone: 0345 303 6760
Monday to Tuesday and Thursday to Friday, 9am - 5pm,
Wednesday, 9.30am - 5pm

HTML Markup

<div class="wmre-inset-text" >
    <div class="wmre-contact-details">
          <p>Transport for West Midlands</p>
          <div class="wmre-warning-text wmre-p-b-sm">
                <svg class="wmre-warning-text__icon">
                  <use xlink:href="#wmre-general-warning-triangle" href="#wmre-general-warning-triangle"></use>
                </svg>
                We are currently experiencing problems with our <br>telephone systems and cannot answer calls
            </div>
          
          <a href="mailto:customerservice@tfwm.org.uk">customerservice@tfwm.org.uk</a><br>
          Telephone: <a href="tel:03453036760">0345 303 6760</a><br>
          Monday to Tuesday and Thursday to Friday, 9am - 5pm, <br>
          Wednesday, 9.30am - 5pm
      </div>
</div>

Contact Details - Template TfWM

Component example

Transport for West Midlands

Twitter
Facebook

Submit an enquiry
Telephone: 0345 303 6760

Monday to Tuesday and Thursday to Friday, 9am - 5pm,
Wednesday, 9.30am - 5pm
Saturday and Sunday, closed

HTML Markup

<div class="wmre-inset-text" >
    
    <p>Transport for West Midlands</p>
    <p>
        <a href="https://twitter.com/WestMids_CA">Twitter</a><br>
        <a href="https://www.facebook.com/westmidlandsnetwork">Facebook</a><br>
    </p>
    <p>
        <a href="https://www.wmca.org.uk/get-in-touch/contact-us/">Submit an enquiry</a><br>
        Telephone: <a href="tel:03453036760">0345 303 6760<br></a>
    </p>
    Monday to Tuesday and Thursday to Friday, 9am - 5pm, <br>
    Wednesday, 9.30am - 5pm<br>
    Saturday and Sunday, closed
                
</div>